The recent increases in Eir’s charges to its customers is cruel in these times.

“I believe that Eir have used these times of hyperinflation to increase their profits.

The monthly plans will increase by €5 per month and from April 2023 they will further increase charges in line with inflation and plus an additional 3%.

For people replying on Eir, these charges are cruel especially on people on fixed income and in fuel poverty.

I have written to the CEO of Eir requesting that this decision is reversed. These increases are ill timed, cruel and smack of blatant opportunism to increase the profits of shareholders at the expense of people who are already struggling to survive.

It is wrong and shows no regard or respect for its loyal customers”.